NBTA is pleased to provide the following White Papers developed by our committees and task forces as resources for corporate travel professionals. Some papers are available to all users, others to NBTA Members only, as indicated below.

Aviation

Preparing for Immediate Impact of Chapter 7 Airline Bankruptcy on Corporate Travel Management 
  (NBTA Members Only)
Developed by the NBTA Aviation Committee

Corporate Social Responsibility

The 2008 NBTA CSR Toolkit: A Primer on Responsible Travel Management (All Users)
Produced under the direction of the NBTA Corporate Social Responsibility Committee 

Data Protection

Travel Managers’ Guide to Data Privacy
CAPPS II & US Port of Entry: What is the overall impact? 
 (NBTA Members Only)
Developed by the NBTA Data Protection Committee

Distribution

Understanding the Current Air Travel Distribution Debate: A Guide for Corporate Travel Professionals
Developed by a task force of the NBTA Data Protection Committee

General Industry

Glossary of Travel Industry Terms 
 (NBTA Members Only)
Developed by the NBTA Hotel Committee

Global Risk Management

Travel Risk Management Maturity Model
 (All Users)
Developed by iJET Intelligent Risk Systems and the Global Risk Management Committee
The Traveler Safety Continuum
(NBTA Members Only)
Developed by the Global Risk Management Committee

Hotel

How to Evaluate Dynamic Pricing 
 (NBTA Members Only)
Developed by the NBTA Hotel Committee
Last Room Availability
 (NBTA Members Only)
Developed by the NBTA Hotel Committee
Rate Loading: Strategies for Buyers and Suppliers 
  (NBTA Members Only)
Developed by the NBTA Hotel Committee
GDS Corporate Negotiated Rate Loading Form [Form] (Word)
  (NBTA Members Only)
Developed by the NBTA Hotel Committee
Recommendations on Hotel Reverse Auctions 
  (NBTA Members Only)
Developed by the NBTA Hotel Committee
Additional Resources Offered by the NBTA Hotel Committee

Strategic Meetings Management

Series: Framework for Success: Strategic Meetings Management Programs
Developed by the NBTA Groups & Meetings Committee

Strategic Meetings Management Programs, An Executive Summary 
 (All Users)

Strategic Meetings Management papers
Building a Strategic Meetings Management Program 
 (All Users)
Building a Meetings Policy in Support of Your Strategic Meetings Management Program 
 (NBTA Members Only)
Mobilizing Internal Stakeholder in Support of Your Strategic Meetings Management Program 
 (NBTA Members Only)
Choosing the Right Technology in Support of Your Strategic Meetings Management Program  
 (NBTA Members Only)
Leveraging Group and Transient Spend with Hotel Suppliers 
 (NBTA Members Only) 
Evaluating Strategic Meetings Management Programs 
 (NBTA Members Only) 
     >> Scorecard: Evaluating an SMMP 
           (NBTA Members Only) 
Models of Success: Profiles in Strategic Meetings Management
 (NBTA Members Only)

Critical Meeting Components papers
Critical Meeting Components: Hotel and Air 
 (NBTA Members Only)
Critical Meeting Components: Ground Transportation
 (NBTA Members Only)
Critical Meeting Components: Destination Management Companies  
 (NBTA Members Only)
Critical Meeting Components: Venues 
  (NBTA Members Only)
Critical Meeting Components: Audio Visual
(NBTA Members Only)

Articles Published
Legal Briefs: Hotel Contract Strategies (PDF)
Risky Business: Strategic Meetings Management Programs Can Mitigate Risks (PDF)
Success Through Partnership: Travel, Procurement and Meetings Converge (PDF)

Additional SMMP Resources
Sample SMMP Stakeholder Needs Assessment Questionnaire 
 (All Users)
Sample SMMP Contract Risk Exposure Measurement Tool
 (All Users)
Sample Strategic Meetings Management Work Flows
 (All Users)

Technology

GDS Alternatives White Paper
Factors in Assessing the Online Travel Management Company Model 
(NBTA Members Only)
Developed by the NBTA Technology Committee