February 5-7, 2007
Sao Paulo
Monday February 5
14:15-15:30
PF1 - Selling your value to Senior Management
During this session, several experienced travel managers from multinational corporations took part in an open discussion on how to communicate effectively the value of travel management. They also shared their experiences on how to successfully participate in a global travel program.
Slides (English)
Slides (Portugese)
TE1 - Data Aggregation or Aggravation
Representatives of data aggregation companies discussed the basic requirements for gathering data in various Latin American countries and consolidating it on a global level.
Slides (English)
Slides (Portugese)
ID1 - Corporate Card Programs - Benefit or Hindrance
Participants explored the pros and cons of corporate card programs within Latin America and how compliance may or may not benefit one's bottom line. Led by a senior travel manager, two corporate charge card representatives discussed corporate card benefits (to the traveler as well as the company) and the difficulties facing the Latin American travel manager when implementing a corporate card program.
Slides (English)
Slides (Portugese)
Tuesday February 6
10:15-11:30
PF2 - Finding the Right TMC Configuration for your Program
Where are TMC's going and how many will be left in 10 years? This session focused on current trends and identified reasons for continuing a program with a traditional TMC or switching to an Internet option (ITMC).
Slides (English)
Slides (Portugese)
TE2 - Self-Booking -- Myths and Realities
This session explored the status of self-booking tools throughout Latin America.
Slides (English)
Slides (Portugese)
ID2 - Explore Travel Risk Management
Do you really know where your travelers are going? And even more so, do THEY know? This session focused on improving your travelers' safety.
Slides (English)
Slides (Portugese)
11:45 - 13:00
PF3 - Airline Relationships
Securing airline agreements in the Latin American travel management community is not an easy task. Where does one begin? What works best -- local agreements, multinational agreements? Panelists discussed pros and cons, the best practices they have used, and what has worked and what has not worked.
Slides (English)
Slides (Portugese)
TE3 - Supplier Channel Distribution - Marriages Made in Heaven but will Travel Buyers Remain in Limbo?
This session discussed the channels that are available today. Who if anyone is using them and how successful are they to date? How does a GDS affect travel management? How do full service TMCs provide their services?
Slides (English)
Slides (Portugese)
ID3 - Travel Policy - Getting Senior Management Support and Employee Compliance
Creating the right travel guidelines is easy; getting senior management support requires hard work. This interactive program of buyers and suppliers focused firsthand on their Best Practices for harnessing travel policy compliance.
Slides (English)
Slides (Portugese)
15:30 - 16:45
Supplier Education Session
Communicating the value of your product is an ever growing concern for the seller, especially if the product is a "service." This session provided helpful suggestions on how to succeed in making your message clearly understood by the potential buyer.
Slides (English)
Slides (Portugese)
Wednesday February 7
09:15 - 10:30 -- Repeat Sessions
ID2 - Explore Travel Risk Management
TE2 - Self-Booking -- Myths and Realities
10:45 - 12:00
PF4 - Travel Management versus Meetings Management
More travel buyers are assuming the responsibility for meetings management. Many are required to collaborate and work more closely with their meeting planner counterparts. This session addressed the fundamental differences between managing transient business travel and managing meetings. Presenters identified those "components" that are different and how they can be optimally managed to deliver value to all stakeholders.
Slides (English)
Slides (Portugese)
TE4 - The Dynamics of Hotel Sourcing, Pricing and Booking Channels
Prominent hotel representatives discussed the "state of the industry" with regard to hotel sourcing and pricing. The session also focused on the preferred method of booking in today's environment of internet and direct channel capabilities.
Slides (English)
Slides (Portugese)
ID4 - Creating and Responding to an RFP
Creating an RFP is simple when you know your objectives. Responding to an unsolicited RFP is quite a difficult task for suppliers. In the age of "everyone is sending RFPs", this session addressed the many concerns facing all buyers and suppliers when engaging in an RFP process.
Slides (English)
Slides (Portugese)
Education program content developed with the support of Carol Ann Salcito, CCTE, President, Management Alternatives. Inc.
