April 8-9, 2008
Shanghai, China |
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Tuesday April 8, 2008
08:15 - 10:30
Opening General Session & Breakfast
Technology and Innovation in the Business Travel Industry
China is one of the fastest growing travel markets. Industry analysts predict that China will be the largest travel market by 2010. Innovation inevitably plays a significant role in this growth - expanded booking channels, personalized tools, advances in business intelligence, new ways to connect business travelers with additional choices. This session will highlight major technology trends in the marketplace and discuss how they can add strength to a travel program.
Keynote Speaker: Jean-Pierre Remy, CEO, Expedia Corporate Travel
The Environment: It is Ours to Protect or Destroy
Travel industry suppliers are taking a strong lead in carbon offset programs. What efforts are airlines and hotels taking when it comes to preserving our environment? Learn how these efforts are measurable and how can they add value to the future of your travel program.
Keynote Speaker: David Radcliffe, CEO, Hogg Robinson Group, UK
Sponsored by
10:30 - 11:45
Education Session
Selecting the Right Travel Partner
This session is a “must attend” for both buyers and suppliers of corporate travel. Experienced industry panelists will present their recommendations on how best to select travel partners. Are long-term relationships a strong factor in remaining with a legacy airline over moving to a lower cost carrier? What happens as technology expands and automated tools are less costly? This will be a fast-paced session where your opinion does count.
Panelists:
- Galen Zhang, Managing Director, Radius China CYTS Business Travel International, China
- Phillip Dunphy, Director, Global Travel and Meeting Management, Pfizer, Inc., USA
- Alfred Chang, Director of International Business Development, Ctrip, China
Moderator: Carol Salcito, President, Managment Alternatives, Inc., USA
Sponsored by
12:30 - 13:20
Education Session
Building a Travel Management Program - Why It Is Important For You and Your Company?
The creation of a travel management program in China is unique in that it must keep one step ahead of the evolving economy and newly introduced technology in the country. Learn the A-Z process of starting and managing a travel program for your company and the various components such as writing a travel policy, sourcing, negotiation, contracting, compliance, expense reporting and cost savings.
Single Presenter: Dean Fowles, Manager of Travel Services, Greater China/Southeast Asia, McKinsey & Company, China
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13:30 - 15:00
General Session & Luncheon
Industry Trends in China
The travel industry in China is evolving daily. The Internet is starting to play a significant role with travel management companies; foreign flag carriers are winning new slots at China’s airports and hotel rooms are growing exponentially. Learn how many of these changes are currently and will, in the future, affect the management of your business travel.
Sponsor Speaker: Brian Swain, Managing Director - Asia, Northwest Airlines (member of SkyTeam)
Keynote Speaker: Gregor Lochtie, Vice President & General Manager - China, CITS American Express Business Travel, China
Sponsored by
16:00 - 17:15
Education Session
The Hotel Industry Challenge
A panel of hotel industry experts will guide attendees in understanding how to secure hotel rooms in China where today demand exceeds supply. Tomorrow (post Olympics 2008), supply might exceed demand – what occurs then and how will hoteliers fill vacant rooms? Are relationships the primary driver or are room rates? Both suppliers and buyers should attend this session to learn negotiating strategies for shifting market realities.
Panelists:
- Mr. Qian Jin, Senior Vice President of Operation for China & Taiwan, Starwood Hotels & Resorts, China
- Nigel Grocock, Managing Director, The Regent Beijing, China
- Howard Bennett, Vice President of Operations - Greater China, Howard Johnson International
- Jennifer Tang, Head of Procurement, China, ABN AMRO Bank (China) Co. Ltd.
Moderator: Dr. Zinan Liu, Director of Sales and Account Management, HRG China
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16:00 - 17:15
Supplier Education Session
Why Should a Buyer Select You and Not Your Competition?
This session will provide useful guidelines for creating a value proposition when reaching out to potential clients. In today’s ever changing marketplace, suppliers “need to know” not only their own product offerings but those of their competition. Time waits for no one nor does the buyer. In the bridging of East and West, how do Chinese companies gain a competitive edge in the global market and what are the factors for success for new entrants into the China market?
Panelist:
- Clive Wong, Manager, Corporate Travel, EMC Corporation, Singapore
Moderator: Will Tate, Vice President, Management Alternatives, Inc., USA
Sponsored by
Wednesday April 9, 2008
09:00 - 09:50
Education Session
Data 2008 and Beyond
There are many channels from which to receive travel data. Which tools are accurate, timely and considered best in class? For example, is charge card data more powerful than TMC data, or is expense reporting data more powerful than both when creating a travel relationship? Experienced industry professionals will present solid business cases supporting the value of data.
Panelists:
- Jenny Wu, Regional Category Manager & Purchasing Manager, Delphi Automotive Systems (China) Holding Co., Ltd., China
- Larry Liang Haifeng, Deputy GM, GDS Department, Travelsky Technology, China
- Michael Whitesage, President, PRISM Group, Inc., USA
Moderator: Michael Lyons, Travel Services Manager, HR Operations & Administration, HSBC, USA
Sponsored by
10:00 - 10:50
Education Session
What is Your Travel Program Worth?
Quantifying a managed travel program’s value can be challenging. Presenting concise, impactful information to senior management can be difficult. Local travel managers will present case studies of their travel programs in China and share with attendees how they employed data to help drive success tasks.
Sponsored by
12:00 - 12:50
Education Session
Airline Pricing: Fare Basis vs. Fare Class, and Revenue Management in China
It’s not always what the discount is, but the price you pay. Gain a better understanding of how and why airlines price the way they do. Learn about revenue managed flights by restrictions, availability by “bucket” and even different fare basis codes within the same fare class.
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Supplier Education Session
Requests for Proposal (RFP) - Necessity or Hindrance
Basic RFP techniques vary throughout the world. What is an RFP, how is one created and what happens once it is distributed to suppliers? In China, when an RFP is created with culture taking precedence, it promotes the opportunity for sellers to introduce their products and to customize their offer according to the needs and requirements of a prospective client. This session will provide suppliers with an opportunity to present their point of view when responding to RFPs.
Single Presenter: Mike Bezer, Vice President, Global Sales, Asia Pacific, Carlson Wagonlit Travel, Singapore
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13:00 - 14:30
Closing General Session & Luncheon
Selecting Potential Leaders And Turning A Company From Good To Great!
The fast economic growth of the Chinese economy is generating the need for thousands of new jobs within the travel industry. As human capital plays a fundamental role in this sector, having strong leadership becomes a key success factor. There is an ever increasing demand for strong leaders and choosing the right leaders for your company can turn it from good to great. This session will reveal the attributes that define a good leader; how to recognize talent and how to develop good leaders within your company.
Sponsor Speaker: Steve S. Smith, Vice President Passenger Sales - The Americas, Japan Airlines
Keynote Speaker: Morry Morgan, General Manager & Co-Founder, ClarkMorgan, China
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