NBTA in the News

As the sources for critical business travel industry information, NBTA, its members, its Chapters and its affiliates NBTA-Canada, NBTA-Asia Pacific and NBTA-Mexico, are cited frequently in business, government and consumer media outlets, as well as travel, meetings and aviation industry press.  See recent coverage below. [Updated 04/22/08]

NBTA Video Media Highlights

Boston.TV, Business Travelers Convention, with NBTA's Caleb Tiller, Director, Communications and Public Relations, 08/23/07

PBS's Nightly Business Report, The Air Travel Industry Grows More Turbulent, with NBTA Executive Director & COO, Bill Connors, 08/06/2007

PBS's Nightly Business Report, Passing a Passenger Bill of Rights Bill Meets With Delays, with NBTA President & CEO, Suzanne Fletcher, 07/05/2007

PBS's Nightly Business Report, Risk Factor: A Homeland Security Industry, with NBTA Executive Director Bill Connors, 09/04/2006

CNBC, On the Money, Interview with NBTA President Suzanne Fletcher and other experts on on impact of new security screening procedures on business travelers, 09/04/2006

Canada AM, Tips for Business Travelers, with Canadian Alliance of Business Travel President Tanya Racz, 09/04/2006

The Washington Post, Mapping Out an Airline for a New World, 4/16/08   Executives of Northwest Airlines and Delta Air Lines yesterday made their case for completing a merger and creating the largest air carrier in the world. Corporate travel officers expressed mixed feelings about the merger. A majority said they thought customer service would get worse after a deal, according to a survey of travel managers that was released yesterday by the National Business Travel Association.   USA Today, Fliers Worry About Higher Fares, 4/16/08   A survey released Tuesday by the National Business Travel Association showed that 54% of its members believed that customer service of what would become the world's largest airline would be poorer, while 41% said flight frequencies to some markets would worsen. Of the 207 people responding, 46% were concerned about access to smaller U.S. markets. "They are concerned about the prospects of declining customer service and changes in their travel management relationships with new, merged airlines," NBTA CEO Kevin Maguire says.   Purchasing Magazine, Buyers Concerned about Delta-Northwest Merger's Impact on Service, 4/15/08 ...while travel managers polled recently by the National Business Travel Association (NBTA) agree a merger of Delta Air Lines and Northwest Airlines will create an improved international route structure, they fear it also could negatively affect customer service in an industry already plagued with service issues. "Travel buyers know that airline consolidation, such as the Delta-Northwest merger, can create more financially stable airlines with stronger networks, but they are concerned about the prospects of declining customer service and changes in their travel management relationships with new, merged airlines,” says Kevin Maguire, president and CEO of NBTA in Alexandria, Va.

Washington Post, Mapping Out an Airline for a New World, April 16, 2008

USA Today, Fliers worry about higher fares, April 16, 2008

USA Today, Delta, Northwest airlines treat merger as a done deal, April 16, 2008

Denver Post, Merger, they're writing, April 19, 2008

St. Paul Pioneer Press, Survey: Travel buyers worried about effects of Northwest-Delta merger, April 15, 2006

Washington (DC) Business Journal, Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

Milwaukee Business Journal, Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

San Antonio Business Journal, Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

Triangle Business Journal (Raleigh-Durham), Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

Phoenix Business Journal, Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

Charlotte Business Journal, Delta Air Lines Inc. and Northwest Airlines Corp. agree to merge, April 15, 2008

St. Paul Pioneer Press, Airline travelers see devil in details, April 16, 2008

Detroit News, Obstacles stand in way of Northwest, Delta merger, April 16, 2008

Detroit News, Travel experts don't expect NWA, Delta deal to benefit passengers, April 16, 2008

Cincinnati Enquirer, What does airline deal mean?, April 20, 2008

Indianapolis Star, Less friendly skies?, April 21, 2008

Tulsa World, Travelers, analysts eye Delta-Northwest deal, April 18, 2008

Palm Beach Post, Is airline merger flight of fancy or folly?, April 16, 2008

Travel, Meetings, and Aviation Industry Press